Customer Testimonials
Had a recall done on my F430. They were very helpful and professional. And they always wash and vacuum your car with every service… even if it’s just a manufacturer recall.
Great service and communication !!!
Boardwalk Ferrari review The staff at Boarwalk Ferrari take professional to a whole new level. I drove seven hours to bring in my 2022 Ferrari F8 for service, after being put through the ringer with Cavallino Rosso in St. Louis. There is absolutely no comparison between these two dealerships. Boardwalk did everything that they said they would do and the service was completed on time and done correctly. I had the opportunity to deal with Chris Williams and he was fantastic, from day one! I know I wasn’t his only customer, while my car was there, but you would never ...
Boardwalk Ferrari review The staff at Boarwalk Ferrari take professional to a whole new level. I drove seven hours to bring in my 2022 Ferrari F8 for service, after being put through the ringer with Cavallino Rosso in St. Louis. There is absolutely no comparison between these two dealerships. Boardwalk did everything that they said they would do and the service was completed on time and done correctly. I had the opportunity to deal with Chris Williams and he was fantastic, from day one! I know I wasn’t his only customer, while my car was there, but you would never ...
I have had many experiences with Boardwalk Ferraris service department. They have never failed to meet my highest expectations. This time we ran into a potentially severe problem and their consultation and recommendations were spot on. The Boardwalk Ferrari’s service department matches the professionalism excellence of their sales team.
My relationship with Alex Bieniek in sales was simply amazing. I knew very little about the Ferrari brand when I first came in and he spent a great deal of time explaining the models and features with great patience. I became a believer as he became a trusted advisor and counselor. I believe he made a huge difference in winning me over to the brand and importantly believing in Boardwalk was where I should make my purchase.
Love working with Boardwalk Ferrari!! Best customer service! Everyone is very welcoming and friendly. I would highly recommend them!
Ernesto was super helpful and easy to talk to. He made sure I had everything I asked for and answered all my questions. Thank you!
Had my five year service performed. Chris was awesome - great communication and was able to hold onto my vehicle for an extra week due to travel plans that I had. Great team and great experience!
The team always takes care of me and chris is the best
Excellent service and amazing staff!
Great service! Chris and Steve are amazing and a pleasure to do business. Boardwalk Ferrari is a gem!
Everything about Ferrari Dallas was as perfect as one would expect from a dealer of this quality
Had my car in for a major service. I was kept well informed throughout the six week process and the cost was as expected. Chris the service writer did an exceptional job.
Boardwalk Ferrari is a top notch dealer. Great people, great customer service. Reid Miller is the best.
Always a pleasure to have my Ferrari 360 serviced at Boardwalk Ferrari. Chris Williams, my service advisor, knows his stuff and the techs working on the cars are also excellent.
Excellent experience overall and great customer service. Especially Jhanifor Grigs. They also managed to coordinate a a factory tour to Maranello for me. Definitely recommend them!
Fantastic group to work with! We came in here after visiting another Maserati dealership in Dallas and receiving less than stellar service. Our salesman, Alex Bieniek was AMAZING. He spent the day entertaining our little guy while we got the papers signed on our new Levante. We've since had the car in for service and our advisor Chris Williams kept the 5-star service coming. Will absolutely be visiting them for another car in the future!
What a GREAT group of people ! From the service writer (Chris Williams) to the techs, to Jose in Parts ! This has to be the best Maserati dealership in the USA. The care for my car is amazing.......THANKS !!!!!
Great people and Great service. Always trying harder no matter the adverse, third-party factors. Much appreciate Steve and Paul's efforts to pick up and deliver all cars on time and get most issues handled promptly. Thanks guys.
Very professional all the way through. Very pleased with Jhanifor and all the help and attention she gave me through the process. Greatly appreciate the quick responses, the attention to detail, the willingness to handle my many requests for information, documentation, media, etc. Great overall experience!
My service was excellent. Paul got my car back way earlier then promised. Nothing but good things to say
Everyone is so knowledgeable, kind , caring and professional. I love to be part of Ferrari family and looking forward to be with this awesome team in event , happy hours and rallies. Thank you for everything, I love my car .
Quality of work is good upto the mark However there was a little delay in communication with the progress or completion of the order, had to call in multiple times to get the status. One off thing. My regular service advisor Joaquin went on vacation and the transition was the hiccup. However the overall experience was very good.
Ernesto and Paul were terrific to have help with service.Of Al the exotic cars I have had Ferrari and your service are unmatched
Ferrari of Boardwalk performed a Pre-Purchase Inspection (PPI) on a gorgeous F12. Paul Frey, Service Manager, was excellent from start to finish. Paul was thorough and patient explaining in detail the results of the inspection. After such a deliberate and diligent process I completed the acquisition. Thank you Paul for your professionalism. Regards, FG
Outstanding service and attention to customer satisfaction. Chris always has his client’s’ interest in mind.
Service was done as promised without any issues. Overall very happy with this dealership. Will be back
Reid was great to work with! The entire team was very accommodating. Exceeded all my expectations!
Service department is fantastic! Thank you very much! Over promised and under delivered. Really appreciate it.
We are so happy to deal with Boardwalk that we drive in from SW Arlington. The staff is always pleasant and so very helpful. We would HIGHLY recommend Boardwalk to anyone to buy a car or service their car at this ever so friendly place. Thanks, Boardwalk !!!
Great Service. Ernesto was helpful & prompt with his communication. Appreciate the service. Thank you very much
Boardwalk Maserati has a very professional competent service team. The visit was hassle free and transparent, Joaquin Alonso and Ernesto Rosa are a pleasure to deal with!
The experience that you feel is exactly what you want expect from a high end car dealer, FANTASTIC! I would recommend them highly.
Paul is always great. He knows his business and always gets me in and out fast and gets back to me promptly. Keep it up Paul Frey. Thank you.
Chris at Boardwalk service is excellent. He knows what you need and is upfront on cost and timing. Looking to purchase a Ferrari? Chris will tell you maintenance needs and cost. He will tell you typical problems. Don’t buy a Ferrari without asking for Chris.
Alex with Boardwalk was so easy to work with. I had a car in mind and he found it. It was the quickest transaction and love my new maserati GT!
The dealership stayed open late as we came from out of town. Jhanifor was extremely helpful!
I have been doing business with Boardwalk for years and they have never let me down. The work and service is always perfect. Paul Fry in service is excellent, always keeps you informed and always returns phone calls, he is a perfect fit for a Maserati Ferarri dealer!!!
I recently took my Ferrari 458 in for service. I had never stepped foot in this dealership prior to this, but was always curious about how the user experience would be considering these are cars of people’s dreams myself included. The whole experience went above and beyond expectations from beginning to end. My service advisor gave me a tour of the facility, kept me updated through the whole process and scheduled transportation back to my home. During my ride with my valet, he explained to me that his father took him to this exact dealership when he was 8 years old ...
We had another excellent visit to Boardwalk. They always provide quality service in a timely manner. You can tell they care about the customers, the cars, and the brand. I wouldn't consider taking the car anywhere else for service.
Great service and talented people. Paul Frey, in particularly, has always been a very good contact for me over the years - friendly, responsive…I recommend highly.
My service advisor Paul Frey exceeded my expectations as always from scheduling my appointment to punctually returning my car in perfect condition. He keeps me informed on the status of my cars through the whole process. I am extremely pleased with the thoroughness and quality of work provided. I will always bring my Ferraris to Boardwalk for service.
Chris Williams, Paul Frey and Steve Fordham exceeded expectations as usual. Only place I take my F cars to be worked on and always will be!
Service exceeds expectations ! Quality service every time I need them. Boardwalks definitely takes care of their clients .
The BEST sales and service department anywhere in the country. Always on their A game.
Always the best service and attention to detail. Their name should be synonymous with Ferrari as they are clearly the best.
Great service, nice helpful staff. Very professional.
Excellent service
The only thing I was disappointed about was at the time of payment. I was given a price with labor included via email. See what is was told, "exhaust components. If you want us to proceed the exhaust repair is $4,403.00. The car is due for its spark plugs ($467.00) and engine auxiliary belts ($536.00) replacement service due to age and mileage. They would pay $525.66 out of the total $1,058.00 repair leaving you with a balance of $532.34" This should have been a total of $5,929.34. I was charged $6,969.69. Taxes aren't this much. I would like to be contacted regarding this for an ...
Excellent and responsive service. The communication was exceptional.
Incredibly clean and the service is top notch! I absolutely enjoy going into this place!
Great experience. Great communication. Ordered our windshield ahead, & when we returned from a trip, it was waiting. So, it was fast and fine on time and for a reasonable price.
Ernesto and Steve run an excellent, customer-centric service group. They made certain to communicate everything about the recall process: car pickup, work completion, and car delivery. I trust them with my car and all of its maintenance requirements.
Ernesto and Steve run an excellent, customer-centric service group. They made certain to communicate everything about the recall process: car pickup, work completion, and car delivery. I trust them with my car and all of its maintenance requirements.
The sales and service team at Boardwalk Ferrari are exceptional! I would highly recommend this dealership to anyone.
Chris is extremely professional, knowledgeable in all facets, and a true gentleman. He always takes excellent care of me, and goes above and beyond on a friendship and customer service level. The dealership is impeccable, the waiting room is immaculate, and being surrounded by such beautiful automobiles, while you wait is simply an added bonus. I would recommend this dealership to anyone.
I have been a client of Boardwalk Ferrari for almost 20 years both in sales and in service. They are without question one of the best, if not the best, auto dealerships from which I have purchased cars and had cars serviced. I recommend them without reservation.
I would give 10 stars if that was possible. These are the nicest, capable and friendly people in the car repair business!! They keep my Maserati going and ALWAYS make me feel like family.....
Great company with dedicated team. Always deliver on their commitments. I know for a fact that my current 6 Ferrari's and my future Ferrari's on order will be well taken care off.
Great job Chris was outstanding.answered all my questions. Service was prompt and done well.
Excellent service, very friendly, quick in and out and Excellent communication with fast turn around time.
Paul was outstanding full service on my Ferrari in/ out on a Saturday. Fantastic Service Thank You
Excellent communication and turn around time. They set the bar high for any other dealership.
Excellent service,very friendly, quick in and out and the atmosphere was amazing. If ever needing service ask for Paul he was awesome and I drove off with super clean car
Great team of professionals. Very knowledgeable and helpful. Always enjoy going to visit with them to learn about the latest on high performance vehicles.
Excellent experience. Superb communication. Exemplary customer service. Chris Williams and Joaquin Alonso are both exceedingly polite, personable and professional on all occassions. I highly endorse Boardwalk Maserati without any reservation whatsoever. W. Max Frankum, DVM, MD Medical Director & CEO Dallas Medical Associates, PA
Great experience with the recent service of my Ferrari F430. Chris was excellent to work with and very communicative. I had mentioned to Chris that I would like to have the car ready for a Ferrari Club event on Sunday. Chris let me know that the car would be ready before the Sunday event and I could pick it up on Saturday. I had previous plans on Saturday and wasn't going to be able to pick up the car until Monday and would have to miss the Ferrari Club event. Chris went WAY ABOVE and BEYOND and offered to ...
Back in for my regular service. Always look forward to going and checking out what new and happening there. The staff is great!
Excellent service. Best dealership experience I've had. Ernesto and Joaquin are a pleasure to work with.
Great service, Ernesto is awesome! Service done promptly and correctly and the hand wash of the vehicle is always great!
Great, quick and priced as expected. Nice waiting area and I recommend Boardwalk Ferrari thanks
Chris Williams is a phenomenal person and great employee of the dealership. He goes out of his way to help customers. I am sure he does that for others but he is the best advisor I have ever dealt with. My Mercedes dealership is great but Chris takes it past them. I will definitely be recommending the dealership based on Chris’s service. I will be doing more business with the dealership.
The knowledgeable and accommodating sales team was a true pleasure to partner with to put me in my first Ferrari.
Bought my first Ferrari and had it serviced at Boardwalk Ferrari and had a Wonderful experience. Chris Williams my service manager was terrific and the work performed was done correctly the first time. I highly recommend Boardwalk and they will always be my go to shop.
Chris Williams is fantastic to work with as he is extremely professional, knowledgeable and very customer focused. He cares about you and your vehicles as if they were his own and it shows in everything he does. He is a solutioneer always looking at all the options to keep your vehicle in tip top shape. The bottom line for me as I trust Chris and the team behind him. He is always very personable and one the best customer service people I have ever met. Also, he always makes you feel like family.
Very professional, knowledgeable and kind with customers. The entire experience from reception to service is hands down the best!
Everyone is very polite respectful and trustworthy. Ernesto has been engaging from the beginning. Thanks for your attention to detail
Everything about my recent service experience was above and beyond excellent! I am so pleased with this dealership.
"Best of The Best" Starting from the Top Managment to the Valet a great team of friendly professionals always dedicated to providing excellent service. Love visiting the dealership and getting my 6 Ferrari's serviced at Boardwalk.
Boardwalk Ferrari did another fantastic job servicing my Ferrari. My service advisor Chris, kept me informed throughout the process and answered any questions I had about the maintenance procedures.
Boardwalk Ferrari of Plano has the best customer service! They treat everyone like their only customer!
Fast and courteous service. Car was ready as promised
Great service, really did their best to take care of me. Jason was assisting me this time with service and he did great job communicating and taking care of my care
As always Paul and the people in maintenance did an excellent job in a minimal amount of time.
Excellent service and Ernesto Rosa is best of the best he’s available always with a suoer attitude
Excellent experience. Courteous and professional as always. Chris has always taken great care of me.
Awesome service department. Easy to work with and the best customer care I have ever experienced.
Fantastic people that provided a fantastic service experience. Mr Alonzo, my service rep, was amazing and very easy to work with. I will be back.
Nathan and Enver were extremely helpful in helping me purchase a pre-owned vehicle, and trade in my current one. They are professional and readily available to answer any questions I had, and expeditiously completed the trade in and purchase. The actual dealership is well appointed and comfortable. Look forward to another purchase in the near future.
Chris Williams always handles my service visits promptly, professionally and courteously! I especially appreciate his extensive knowledge about my car and his ability to recommend other services or vendors for things such as premium transport, after market accessories, etc!
Brought my F12 in for some work. The entire service team was fantastic. This is my second Ferrari with Boardwalk and they have always gone above and behind to meet my high standards of service and quality. The service team continues to meet my high expectations and are always polite and professional.
Fantastic service experience with Paul. Great communication and timely turnaround. Will definitely come back to have my F12 serviced here. Highly recommended and great facility!
Paul Frey and service team did a very good job of taking care of our car and getting the service done quickly. We were very pleased with their friendliness and how they received our car.
Great recent rennovation of the showroom and customer lounge! Staff always super friendly and accomadating!