Customer Testimonials
Paul is outstanding in his communication and customer service. Wouldn't go anywhere else foe service.
As a recent relocation of my vehicles to Dallas, I am just getting to know the folks at this dealership. I can say unequivocally, that we are off to an impressive start. Their people are very exceptional and my first service experience went off brilliantly and pain free.
I started my journey towards purchasing a Ferrari with Jhanifor back in 2017. Well I finally pulled the plug and purchased my first Ferrari from Jhanifor earlier this month May-2025. I have always found Jhanifor to be extremely knowledgeable about all Ferrari models. She has been very professional and does not hold back on imparting information on any Ferrari good or bad. Even though I am an out of state customer, she always finds time for me. It has been an extreme pleasure interacting with Jhanifor. Furthermore Boardwalk Ferrari is the paragon of a dealership.
Now nearly 7 years and 500 miles away from Boardwalk Ferrari and the dealership and service advisor Paul Frey continue to make the experience easy and efficient. rnc
As always, courteous, knowledgeable and attentive to details. On time and no surprises. Couldn’t ask for a better team of good people. Thank you.
Great service, knowledgeable and easy to work with. Got my car in and out very quickly!
I just got a car back from service, and I am supremely pleased. It's an older car (1990 year model) so has all the expected quirks from the cars of that era, but wow! This car has never run so smooth since I've had it (2007+) and all of those quirks are far less quirky than they were before (slow windows for example). Communication and being kept in the loop by the service was beyond excellent. I've used several of the indie shops in the past for some service work, but I know where I'll be going from ... Read More DealerRater - May 8, 2025
Boardwalk Ferrari is the perfect experience you would expect from shopping for a Ferrari. From my first appointment to the delivery of my vehicle, they were consummate professionals. Jhanifor has been an amazing guide every step of the way.
Paul was very helpful and courteous. The work was done professionally as well. The pricing As another matter altogether if you get my meaning
Paul Frey, my Service Advisor, always takes excellent care of of my Portofino! Paul is very attentive to my needs as a customer and I couldn’t be happier with every service!
I recently had my Ferrari 612 Scaglietti serviced and was thoroughly impressed by the professionalism and attention to detail Chris provided as my service advisor. From intake to delivery, he maintained clear communication, set accurate expectations, and demonstrated a deep understanding of both the vehicle and the customer experience. His consultative approach, coupled with timely updates and a seamless service process, reflected a level of care and operational excellence that aligns perfectly with the heritage and prestige of the marque.
Paul has been an excellent service representative. He’s very kind and knowledgeable, and he communicates very well. I enjoy working with him.
As always, a first class, no hassle experience. Just needed the state emission inspection done and they were able to fit it in at the last minute, and then were nice enough to babysit it for a few days while we were getting work done around the house. Much, much appreciated, as always.
Chris took exceptional care of my 328 while it was at Boardwalk service. Highly recommend!
Excellent service. Great people to work with. God bless you guys Looking forward to doing more business.
First time at Boardwalk Ferrari. Fast, courteous and on time service. Nice work, Chris! Thank you!
Always a great experience at Boardwalk! We are always taken care of from the beat team in the Ferrari and Maserati business!
As always, expectations are surpassed by miles. The people are kind and attentive and no details go unnoticed from the arrival of the car till delivery and through service and maintenance. Can’t ask for a better experience. Thank you guys.
Beyond excellent services always, I would always recommend to everyone. Courtesy on time always find the solution
Fantastic customer service. Very responsive and very friendly. They are also very timely in getting work done.
Joaquin's service was exceptional, fast, professional, and efficient. Highly impressive and well executed! Highly recommend Boardwalk Ferrari.
Amazing as always, this is Ferrari #4 in just under 4 years 🙂 Thank you team boardwalk Ferrari - always class acts!
Paul, Joaquin, and the tech did a wonderful job taking care of me. It seems like the problem has been resolved but I've only been able to test things out a couple times. As always, the prompt customer service and desire to make things right is GREATLY appreciated. Thank you all for everything you do to take care of us.
Boardwalk service process and team was seemless, thorough and timely with my service and kept me up to date on progress.
Paul Frey has always been a solid guy and takes care of me every time. He’s dependable and knowledgeable. Highly recommend boardwalk!
My experience with Boardwalk Ferrari is excellent. Their post sales service is outstanding, fast and courteous.
Excellent Service provided on choosing my vehicle and post sales Maintenance. The Tram has also done a great job in making sure I participate in brand related events and have assisted me with Factory trips.
Great showcase and inviting customer experience. Alex and Rob are a pleasure to work with
My experience with Boardwalk Ferrari is always excellent. They are always careful to listen to what the issue might be, this time it was that my car needed to be washed! And are very careful to follow up both as I leave and within 24 hours they contact me again. The people are without exception, genuine, and helpful From the GM, through the service professionals to the guy that washes my car…
Quick turnaround on service. Excellent communication from team. We’re very respectful of my time.
Great experience. Easy to do business, and I felt like there was no time wasted.
Great service . Wade was very thorough in helping us evaluate vehicles and taking us through the purchase process. Would absolutely recommend him. Rob made the financing process seamless and easy.
Great service and communication...stress free process and all the work done correct the first time ...five stars for Paul ....
Great service. Customer for over 20 years. They always go above and beyond. Nathan is awesome.
They did exactly as they promised, didn’t try to call me and sell me things I don’t need, and even delivered it to me. Purely excellent!
I received Excellent, honest and timely service. Took care of all check points efficiently. Friendly service staff.
The service is great. Paul always does an excellent job of communicating and handling my service needs
Great dealership from service to sales ! Professional, nice and knowledgeable . I have not only purchased several cars from but also had ok of the vehicles serviced there also . I highly recommend the entire team at Boardwalk Ferrari
Boardwalk Ferrari is one of the best dealerships I have worked with in the US. They service all the cars we have in Texas and everything is always done with the greatest detail and Joaquin is the best in service!!
Their service is great - Chris and the other folks at Boardwalk went above and beyond to ensure the best possible outcome for the repairs my Ferrari needed. They are knowledgeable in the details of older models as well as new ones.
Boardwalk team has been very helpful and responsive to my needs and prompt in servicing my car.
Very pleasant experience. Work done and car returned when promised. Look forward to doing business in the future.
Exceptional service no matter when I ask no matter who I ask thank you so much
It’s an excellent dealership. I am so impressed by the great quality of customer/client relationships.
Alex B and Enver were great to work with on the acquisition of a Ferrari. I highly recommend both.
I have always had good service and sales support with past two purchases. Very friendly and knowledgeable.
Paul, Steve and team always make sure that things are done properly. Boardwalk sets the standard for service. They blew me away recently when they voluntarily came out and cleaned my garage floor after I had an oil leak. Amazing! I feel fortunate to have such an incredible dealership so close to me.
Wade Davis assisted me in the purchase of my F488 Ferrari Spider. He gave me a great sense of comfort and knowledge of my purchase from start to finish. He took the time to explain everything and cared that I was completely satisfied with the experience. He introduced me to the Service Manager, Chris, to review the extend warranty and he was equally a true professional . Robert also took the time to review the final details of the purchase and made it simple and easy to complete. A great experience at Boardwalk Ferrari, highly recommend.
They answered all of my questions in a timely manner, my pre-purchase inspection was done ASAP as I requested, Dylan was communicative the entire time…
Clean organized environment (inside and outside), staff is courteous and professional. Alex and Robert made for a seamless transaction, with all paperwork prepared before we arrived (drove the five hours to pickup the vehicle). Total time in & out was less than an hour.
Paul in service always does an amazing job. Highly attentive to detail, great communication and I completely trust him that the work will get done correctly.
Paul in Service was outstanding! Always there, professional, and keeps me informed with diagnosis, pricing and how long for repairs. Highly recommend Paul Frey
Boardwalk Ferrari has an exceptional team that all focus on taking care of the client. Ken Ambrose, the President, Tim McKenna, the Senior Vice President, Brian Benjamin, Sales Director of Ferrari, Steve Fordham, Fixed Operations Director, Chris and Paul in Service, Jhanifor Griggs in Sales, have all make my experiences with Boardwalk Ferrari, exceptional! When taking care of one of my vintage Ferraris, or helping me in specifying the order on a newly ordered Ferrari, they make the experience an incredible one. I highly recommend Boardwalk Ferrari.
The service was good and the work was communicated well and done in time for the amount discussed.
There's an old saying: fast, cheap, done right. Pick two! Well, BF breaks the mold again. Service on our Cayenne was done right, on time and the price tweren't too bad! 😃 As always, communication was great. Love dealing with Chris and Paul.
Excellent service department. Chris did a great job of taking care of my car —and— me as well.
Great communication and excellent service. Joaquin Alonso was my service rep for the win. Thank you very much!
Great communication and most importantly no tome wastage in dropping off and picking up the car.
Chris and the Ferrari team did a fantastic job. My car looks amazing. Thank you Team
Chris my service rep is the best. He makes sure everything is done perfectly every time.
Boardwalk has consistently exceeded my expectations as it relates to the service of my Ferrari. I appreciate that they are always on schedule and precise with their work.
I went in for a car wash, they noted that I had a recall, were able to get me clean and all taken care of in less than an hour!
The dealer is first rate including the building, the staff sales and service and the inventory of Ferraris
Chris was fantastic. They worked really hard getting me out on time for my car to be picked up.
Very responsive and professional dealership with professional sale associates. I enjoy working with my Sales Professional Mrs Jennifer G.
Nathan/ Brian/Robert made the design/ sale and delivery process of our new car so easy and customer friendly. Gracious people and good friends all around. Thank you, along with all the good folks in service who are consistently courteous and informative.
This dealership communicates extremely well. They always give us progress reports when our Ferrari is in the service department. Joaquin is an outstanding service advisor
Great people. Very friendly and incredible attention to details. Haven’t failed us in almost 15 years now whether with new cars delivery or with service and Maintenance.
Easy to work with and very responsive to my online inquiry. Would purchase from them again.
I went to Boardwalk Ferrari unsure about what I was looking for. Wade was very helpful. He took the time to show me several different options including a non Ferrari. After coming to a decision on what fit me best Wade and the rest of the Boardwalk team made the rest of the process super easy. I love the Portofino I ended up buying.
Prompt, courteous, extra-mile service. Thank you Zak, Chris, and Paul. Thank you for taking great care of my car on its annual.
I am a former VP of the FCA and first met the team of Steve Forham and Chris Williams at a national meet at their dealership. They are truly great guys who know their cars. Since then, I've sent my Superamerica and 328 GTS to them for care and have always been very pleased with their work, especially their professionalism. Chris is an amazing mechanic and has helped me totally restore the '89 328 at my home. The SA is perfect and will go up for sale shortly as may the 328. A Portofino M may be in our future. Anyway, these folks ... Read More DealerRater - Jun 26, 2024
This was my first experience purchasing a high-end vehicle of this caliber and cost. Overall experience was great. Sales consultant Alex Bieniek was very helpful and responsive to all my questions.
Excellent experience. Courteous and professional. Great inventory, knowledgeable professionals. Would definitely consider coming back for another purchase in the future
I always deal with boardwalk Ferrari, Christopher is the best service tech I have ever dealt with always calls me back and gets me all the information I need before I even need it!!
Joaquin and Steve provide great service and ended up being very responsive to my recent service. Very much appreciated for long time customer
Very professional. Up to the minute reporting on my vehicle’s status. Great work. Ferrari returned spotless. Definitely take pride in their work. A great representative for the Ferrari brand.
I have used Boardwalk Service and Paul Frey from day one(2019). The car and myself are now 500 miles away and it is a bit of a chore to get into service but I have never had an issue to use a possibly closer dealership. I can easily recommend the service department if you are not satisfied with your current service center and are within a 500 mile distance or so. I am not sure if they can service all carbureted pre-OBD vehicles but I bet they a resource for those past glorious vehicles and I occasionally catch a glimpse of one ... Read More DealerRater - Jun 6, 2024
Excellent service, great communication. The team at Boardwalk is very conscientious and helpful. I have been very pleased with our relationship.
Boardwalk Ferrari’s Service Department provides consistently professional and customer-friendly advice as well as technically impeccable service to my cars. Most Ferrari owners are used to dealing with other higher-end marques for sales and service, but Boardwalk Ferrari outperforms them all.
The team did a great job again addressing my needs for the maintenance of my vehicle. This time they went out of their way to take care of an issue with one of my cars. They even flew in a technician to diagnose the problem. Big THANK YOU to Steve, Paul and Nick in the service team. None better!! PERIOD!!
Service department is top notch. I've owned multiple Ferraris and always serviced them with Boardwalk, Chris Williams has taken great care of me and my cars over the years.
Chris Williams has been my service guy for many years across multiple Ferrari models and is top notch.
Incredible service. Paul was great. They did not try to upsell me anything. Very easy to work with. Competitive pricing. Appreciate the team
Working with Chris Williams is truly a joy - someone so knowledgeable about the vehicles, navigating complex supply chain challenges, and keeping customers happy with a smile on his face. Boardwalk Ferrari is a premier Ferrari store, and their team makes it so!
Working with Chris Williams is truly a joy - someone so knowledgeable about the vehicles, navigating complex supply chain challenges, and keeping customers happy with a smile on his face. Boardwalk Ferrari is a premier Ferrari store, and their team makes it so!
Dillon was very nice and helpful. i was very impressed, this was my first visit. Will come back here again for service.
Great attention to detail and excellent communication. Thanks!
A trusted friend and nationally known Ferrari expert recommended that I contact Service Director Steve Fordham at Boardwalk Ferrari Service to schedule an appointment. Steve got me on their schedule ASAP and within days I made the drive from Austin to the dealership in Dallas. Upon my arrival, I was greeted by my service advisor, Chris Williams, who patiently listened to my requests and answered my many questions. I was impressed by Chris’s calm demeanor, professionalism and knowledge of everything Ferrari. Within a day or two, I received a very reasonable estimate for repairs based on a very comprehensive ... Read More DealerRater - May 25, 2024
I have been purchasing cars from Boardwalk Ferrari since 2005. My lastest purchase was this past Tuesday. I can say without hesitation that was a great experience as has been every purchase over the past 20 years. I recommend Boardwalk Ferrari without reservation if you are in the market for a new or used Ferrari or Maserati.
Terrific service done well and on time. I have used them several times for my older Ferraris and had good experiences.
great service!
They always take care of every detail! Thank you again for the great customer service.
Great customer service. You can easily tell that Boardwalk is interested in developing relationships and trust with their clients. That is greatly appreciated!
Awesome service, Joaquin professionalism exceeds expectations. Thanks again for great service and help with my issue.
Can't say enough great things about Boardwalk Ferrari's Service Department. Paul Frey is truly the nicest person you will ever meet. Paul always takes great care of my Portofino's service needs.
Excellent experience at the service department with Paul Frey. He was efficient and I did not need to wait.
Definitely the best Ferrari dealer, also best service with Joaquin, always attentive he also follow through next day with a phone call. Thank you
Fantastic service, knowledgeable service advisors, reasonable prices and superb waiting area, with good coffee 😀 They have a drop off box too.